🌞 Product Information

1. What types of outdoor umbrellas do you offer?
We offer a wide range of outdoor umbrellas, including:

• • Cantilever Umbrellas: Perfect for patios and commercial spaces.

• • Market Umbrellas: Ideal for gardens and residential use.

• • Custom Umbrellas: Tailored designs to match your brand and space.

2. What materials are used in your umbrellas?
Our umbrellas are made with high-quality materials, including:

• • Frames: Full aluminum or iron, powder-coated for durability.

• • Fabrics: Durable polyester or yarn-dyed fabric with excellent UV protection.

3. Are your umbrellas suitable for commercial use?
Absolutely! Our umbrellas are designed for both residential and commercial spaces, including hotels, restaurants, and resorts. They are built to withstand harsh weather conditions and heavy use.

4. Do you offer solar-powered umbrellas?
Yes, we offer solar-powered umbrellas with integrated LED light strips, perfect for creating a cozy ambiance during evening gatherings.

🎨 Customization Options

5. Can I customize the umbrellas?
Yes, we offer the following customization options:

• • Shape: Round, square, or other shapes upon request.

• • Frame Material: Aluminum or iron.

• • Fabric Material: Polyester (160g-260g) or yarn-dyed fabric (240g-260g).

• • Fabric Color: Red, Green, Dark Brown, Beige, and more.

• • Logo & Slogan: Add your brand logo and advertising slogan for a personalized touch.

6. Can I request a sample before placing a bulk order?
Yes, we provide samples for most of our products. Contact us to request a sample and experience the quality firsthand.

📦 Ordering & Shipping

7. How do I place an order?
To place an order, simply contact us through our Contact Page or send an email to sales@sunnyparasol.com. Our team will guide you through the process and provide a customized quote.

8. What is your minimum order quantity (MOQ)?
Our MOQ varies depending on the product and customization. Please contact us for specific details.

9. Do you ship internationally?
Yes, we ship worldwide! Our reliable logistics partners ensure timely and safe delivery to your location.

🔧 After-Sales Support

10. What is your warranty policy?
We offer a 2-year warranty on all our products, covering manufacturing defects. For more details, please refer to our Warranty Policy.

11. How can I maintain my outdoor umbrella?
To ensure longevity, we recommend:

• • Regularly cleaning the fabric with mild soap and water.

• • Storing the umbrella during extreme weather conditions.

• • Checking and tightening screws and joints periodically.

📞 Contact & Support

12. How can I contact your customer support team?
You can reach us via:

• • Email: sales@sunnyparasol.com

• • Phone: +86 18058819270

• • Live Chat: Available on our website during business hours.

Still Have Questions?

If you don’t see your question here, feel free to contact us! We’re here to help.